This study demonstrates that the Psychological Telephone Triage System (PTT) is an effective and cost-efficient method for early identification of patients with urgent cognitive impairment, particularly in the context of Alzheimer’s disease (AD), helping to reduce unnecessary on-site visits and healthcare burden. The findings suggest that implementing this interdisciplinary pre-screening and triage process can improve management of the rising demand for dementia assessments, especially with new therapeutic options and increasing prevalence of dementia globally.