Shared mobility has emerged in urban spaces as an alternative to owning and maintaining a vehicle, by allowing flexible and short-term mobility services at low costs. These mobility options act as promising sources of trips benefiting people in vulnerable groups and enabling them to access essential services such as healthcare and providing transport during emergency evacuations. Shared mobility services can also make the cities more sustainable and healthy for all inhabitants by reducing the number of circulating vehicles. Fewer vehicles in the urban traffic makes the air cleaner and the environment less noisy, reducing risks of respiratory, and cardiovascular diseases and improving the people's health-related quality of life. However, managing shared mobility services intensifies transport challenges. Amid these challenges are reducing operational costs and diminishing health hazards such as the ones posed by COVID-19.